Creatio Review & Product Details

What is Creatio?

Creatio provides one platform to automate workflows and CRM with no code. With Creatio, businesses can benefit from an industry-leading CRM that is ready to use, all while empowering users to build robust business applications and effortlessly automate many elements of the company’s operations without writing any code, whether they are corporate users or even professional developers. 

Creatio makes creating business applications of any scope and size easy, tackling structured and unstructured industry processes, rich reporting, varied machine learning use cases, and flexible analytical dashboards. It does this with the help of a no-code intuitive UI builder, a drag-and-drop process management builder, and a multitude of built-in tools for workflow automation. Creatio reduces the work required to create these applications by ten times!

Creatio Message

A marketplace of ready-to-use connectors, solutions, and templates for standard business requirements and use cases is also offered by Creatio.

The Creatio platform is designed on a cutting-edge technological stack, giving businesses an incredible level of freedom to incorporate it into the digital ecosystem of their company.

On this platform, tens of millions of processes are started daily by thousands of customers in 100 different countries.  Creatio has been repeatedly recognized as a leader in reports from top analyst agencies (Gartner, Forrester, etc.) and independent research firms.

Creatio Products

Studio Creatio

Studio Creatio is a no-code platform that allows users to create apps with a maximum degree of freedom. It includes robust no-code technologies that allow users to build effective business apps in hours or minutes instead of days or weeks. 

Concentrating on drag-and-drop developer tools, business apps, automated processes, ML/AI-powered modeling for data-backed decision-making, and business logic may all be implemented effectively even by non-technical people.

Studio Creatio provides a single environment for creating, automating, and orchestrating workflows. You may integrate many departments, systems, and data repositories into a single digital ecosystem, use workflow automation solutions from Creatio’s marketplace, and design your workflow templates.

A company’s software ecosystem may be quickly integrated with Studio Creatio because of its broad integration capabilities (including .Net tools, REST, SOAP, OData, and open APIs), sophisticated identity and access management, and customizable organization structure management.

Studio Creatio

Creatio CRM

Creatio CRM is an integrated no-code platform that houses a full-featured range of sales, marketing, and service automation solutions. To meet the precise requirements of your business, Creatio products can be implemented as a unified CRM package or as stand-alone solutions.

CRM Creatio
Marketing Creatio
Sales Creatio
Service Creatio

Marketing Creatio

Marketing Creatio is a ready-to-use platform that allows users to automate lead-generation workflows and marketing campaigns with the least amount of coding possible. Significant process automation allows users to create, manage, and evaluate the most individualized marketing strategies and support any marketing campaign.

With the help of Marketing Creatio, marketers develop comprehensive consumer information, quickly identify target audiences, coordinate intricate marketing campaigns across several channels, enhance lead generation, and raise conversion rates.

Marketing Creatio, powered by Studio Creatio and integrated with no-code, AI, and ML automation abilities, also gives marketers the ability to build and manage fully personalized marketing processes, integrate new business requirements and UI sections into the framework, and develop better customer approaches with tools like predictive scoring, product recommendations, next-best-action/next-best-offer suggestions, etc.

Sales Creatio

With minimal coding and a great degree of flexibility, Sales Creatio is an end-to-end platform for automating sales processes of any kind. It lets businesses track sales techniques of any kind and complexity, from quick e-commerce deals to intricate B2B sales, and automate their complete sales cycle from lead through return customers.

Sales executives can create a 360-degree view of the customer with Sales Creatio, identify top clientele who can drive growth, maintain sales workflows and processes, automate all types of sales with no-code and AI/ML scoring tools, and boost sales performance with intelligent strategic planning, forecasting, and predictive analysis.

Sales Creatio is powered by Studio Creatio and is integrated with no-code, AI, and ML automation abilities. It enables users to build highly automated sales techniques, incorporate new business rules and UI sections into the system, and develop flexible opportunity management techniques based on smart scoring and integrated best-practice sales workflows.

Service Creatio

Service Creatio is an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom. It helps businesses speed up service delivery and simplify client interaction. With an intuitive interface, powerful workflow automation engine, and built-in AI/ML models, Service Creatio speeds up case processing times and reduces manual work for service agents.

Service agents may create enterprise-grade automated support processes based on ITIL using Service Creatio, consolidate all communication channels in a single environment, connect conventional and digital helpdesk services, and create a holistic customer perspective for better service delivery.

With the help of Studio Creatio, Service Creatio gives users the ability to create fully personalized process-centric user interfaces. It uses AI to streamline case categorization and routing, automate customer relations via chatbots, and incorporate case-specific process improvement workflows based on individual SLAs and fully integrated service delivery benchmarks.

Creatio Ecosystem

The Creatio Ecosystem includes the following social, collaborative, and online learning venues:

Creatio Community is an online community for customers and partners where they can communicate, exchange knowledge, and seek platform-related guidance.

Creatio community

Various training courses, lectures, documentation materials, assessments, and certifications are available at Creatio Academy, a learning center.

Creatio Academy

Industry-specific solutions, third-party system integrations and connectors, cutting-edge analytical and efficiency tools, etc., are just a few examples of the ready-to-install applications and frameworks that Creatio’s partners are creating and making available on the Creatio Marketplace.

Creatio Marketplace

Creatio Partner Portal, is a space for partners with shared resources, knowledge materials, the latest Creatio news, etc.

Creatio Partner Portal

Low-code/No-code Technologies in Creatio

Creatio enables customers to use no-code and low-code technologies to give any employee the power to create applications and automate operations without any coding knowledge. Creatio provides a composable method for workflow automation and application development.

Its pre-configured modules may be leveraged to construct various solutions more rapidly since they include similar core functionality required for many apps. Users may quickly generate essential solutions by repurposing prebuilt or freshly produced modules, plug-ins, and whole programs.

Features of Low-code/No-code in Creatio

Visual modeling tools

Utilize a variety of pre-built components to reduce the time required for software development by 50%.

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Open APIs and integrations

Seamlessly integrate systems and concentrate data to build a digital ecosystem.

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Artificial intelligence

Make data-driven management decisions and quickly uncover customer insights.

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Scalability

Create new apps that can cope with increasing clients or business expansion.

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Application lifecycle management

Build, manage and orchestrate your apps at each stage of the development lifecycle, from design to maintenance.

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Creatio Pricing

Process Designer

Free

Studio Enterprise

$25 – per user / month*

Marketing Creatio

from $75 – per user / month*

Sales Creatio

from $25 – per user / month*

Service Creatio

from $35 – per user / month*

Conclusion

Creatio is spearheading a shift in the software landscape and changing how companies approach their IT infrastructure. Instead of spending a large sum on a team of software developers, businesses can simply use a no-code platform like Creatio to meet their digital needs.. With the use of this software, both IT and non-IT members of the team may easily create business-grade applications and procedures. 

Creatio has been established to meet the ever-increasing demand for digital workflows across all organizations. Because of its user-friendly and flexible design, you don’t need a coding expert to build the application you need. Anyone can learn it and bring together automated functions to enhance their business.

FAQ

Is Creatio a global company?

Creatio is an American company with 700 employees in six offices across the globe and a local presence in 14 countries. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Creatio partners with 700 GSIs and local integrators in 100 countries.

Is Creatio for Enterprises?

Creatio is an American company headquartered in Boston, MA, where it was established in 2014. The company has 700 employees in six offices and a local presence in 14 countries. Creatio has been named one of the 100 Best Large Places to Work for in Boston in 2022 by Built In.  

Where is Creatio HQ?

Creatio HQ is in Boston, MA. The HQ address is 280 Summer St. 6th Floor, Boston, MA 02210

What can you do with Creatio?

Creatio can be used as a no-code platform to easily and quickly build applications that allow organizations to automate and speed up their daily processes.

Who can use low-code/no-code at my organization?

Low-code/no-code may be used by anybody, from a skilled developer to an HR manager, to create solutions. Anyone inside a firm may design apps to automate their job because of their straightforward simplicity and scalability.

How to build an app without code?

With both low-code and no-code platforms, creating apps without writing any code is feasible. With both technologies, the design process is primarily visual and straightforward, and using prebuilt modules and visual tools eliminates the need for coding during the creation of applications.

What is Creatio Company?

Creatio is a global vendor of a single platform to automate industry workflows and CRM with no-code and maximum degree of freedom.

What products, specifically, does Creatio offer?

  • Studio Creatio is a platform that allows you to develop applications and workflows without coding.
  • Applications for CRM (marketing, service, and sales).
  • Workflows for Twenty different industries.
  • Lots of ready-to-use connectors, templates and vertical solutions available on Creatio Marketplace.
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